Programme objectives
At work, emotions influence decisions, feedback, negotiations and team resilience, even when people do not usually talk about them. I help participants notice these processes and choose constructive action in place of an automatic reaction.
For your team
- understanding how emotional state affects communication;
- giving feedback without unnecessary escalation;
- recognising tension earlier and exploring workplace disagreements;
- keeping a clear perspective under pressure and through change;
- considering the other person's state while keeping the business objective in view.
How the training is tailored
Before the training, I clarify who will attend, the working context and the changes you expect. Examples and exercises relate to real communication situations in your company, while the depth of psychological material remains appropriate to a business setting.
Outcomes for your company
Participants gain a shared language for discussing emotionally challenging situations and practical ways to regulate their own reactions. This helps reduce unnecessary tension and support more mature interactions within the team.
