About the training
This training gives managers an integrated understanding of performance management and practical skills they can apply quickly. We explore the full cycle, from goal-setting and onboarding to feedback, development and fair assessment, helping you communicate better, develop people and recognise their contributions.
In this training, you will learn
- building trusting relationships with employees;
- clarifying responsibilities and work expectations;
- giving regular formal and informal feedback;
- using goal-setting, listening and coaching techniques;
- assessing performance while minimising evaluation errors;
- improving individual and team effectiveness.
Who it is for
For managers at every level who want purposeful teamwork and regular, supportive performance conversations rather than formalities.