About the training
Effective communication allows different points of view to coexist: it is the ability to understand another person and find common ground. Instead of arguing over who is right, the aim is to build and protect connection, support and working relationships that benefit both sides and can last. In this training, I demonstrate how emotional intelligence improves communication and help you identify what you can change.
This training can help
- communicating with awareness of your emotions and others' intentions;
- understanding emotional intelligence and its influence on communication;
- better understanding the emotional context of a conversation;
- regulating your state to support specific communication goals.
Who it is for
For teams and managers who want to reach agreements and preserve relationships, even in difficult conversations.